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You are more than welcomed to contact us and we will respond you shortly
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+34 600 018 398
MADRID - SPAIN
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linuxvixion@linuxvixion.com
FAQ
When will my order be shipped?
The average delivery time for our Workstations is two-three weeks, but it can change depending on the components stock and destination country. Some shipping (SERVERS) could take 30-40 days. Please, always check availability of components.
Will my package be properly protected during the shipping?
Our workstations and servers are palletized. And they are perfectly protected with plastic and carton packaging.
Why do you install Rocky Linux 8.x?
Rocky Linux 8.x is a Linux stable platform with EOL (End of Life) 2030. We can install Ubuntu 20.04 and Ubuntu 22.04 if you feel more confortable with this OS, although more updates are needed.
Where do you ship to?
We are located in Spain and deliver our machines to all Europe. We don’t ship to USA or Canada and rest of the world. (E-mail us if you are outside Europe and we can consider some special shipment)
Will I have to pay international taxes?
As we ship to Europe, this is an intra-commununity transaction. And provided you have an European VAT number, we do not charge VAT (and you do not have to pay for it locally).
Is it useful to take a maintenance service for my machines?
Yes. In our company, we always recommend having maintenance services for both Linux Operating System and specific software in Cryo EM or Molecular Dynamics areas. We are experts working remotely and can solve quickly any problem coming up.